Shipping Policy
Shipping Policy
Last updated: 25 April 2026
Where we ship
We currently ship across all of India.
Shipping options
- Free Delivery — ₹0, 4–7 business days
- Express Delivery — ₹99, 1–3 business days
Order processing
- Orders placed before 2 PM IST on a business day are dispatched the same day
- Orders placed after 2 PM IST or on weekends/holidays are dispatched the next business day
- You'll receive a tracking link via email and SMS as soon as your order ships
Cash on Delivery (COD)
COD is available on all orders within India. A small handling fee may apply at checkout. We recommend prepaid orders for faster processing and a 10% prepaid discount.
Tracking
- Through the link in your shipping confirmation email/SMS
- By logging into your account on our store
- By emailing support@jmpmall.in with your order number
Failed delivery
If our courier is unable to deliver after 2 attempts, the order is returned to us and treated as a return. Refunds for prepaid orders are processed automatically.
Questions?
Email support@jmpmall.in — we typically reply within 24 working hours.