Privacy Policy

Privacy Policy

Last updated: 25 April 2026

At JMP Mall ("we", "us"), your privacy matters.

1. Information we collect

You provide:

  • Name, email, phone number, shipping & billing address
  • Payment information (processed securely by our payment partners — we do not store full card details)
  • Order history and any messages you send to support

Automatically collected:

  • Browser/device type, IP address, pages viewed, time spent
  • Cookies for cart, preferences, and analytics

2. How we use your information

  • Process and ship your orders
  • Send order confirmations, shipping updates, and customer support replies
  • Improve our website and product offerings
  • With your consent, send marketing emails/SMS (you can unsubscribe anytime)
  • Detect and prevent fraud
  • Comply with legal obligations

3. Sharing your information

  • Payment processors (Razorpay) to charge your payment method
  • Shipping partners to deliver your order
  • Service providers for analytics, email delivery, customer support tooling
  • Legal authorities when required by law

We never sell your personal data to third parties.

4. Cookies

We use cookies for cart functionality, login state, and analytics. You can disable cookies in your browser, but some features may not work.

5. Data security

We use industry-standard security (HTTPS, encrypted storage, PCI-DSS-compliant payment processing).

6. Data retention

We retain order data as long as needed for legal and operational purposes (typically 7 years for tax compliance). Marketing data is retained until you unsubscribe.

7. Your rights

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for marketing
  • Lodge a complaint with the Data Protection Board of India

To exercise any right, email support@jmpmall.in.

8. Children's privacy

Our Site is not directed at children under 13. We do not knowingly collect data from children.

9. Changes

We may update this policy. The updated version takes effect when posted on the Site.

10. Contact

JMP Mall · support@jmpmall.in